Rebuilt. Property claims. Under control. Control, Measure, Resolve.Enter Rebuilt

Insurance property claims · For insurers

Property claims.Under control.

Rebuilt gives insurers one accountable pathway from first response to final closure—controlling risk early, measuring the facts and delivering authorised repairs through a disciplined evidence trail.

BAUEvent responseLarge & complex loss
Safe hands, made visible.Explore the model

Accountable claims delivery

Safe hands,
made visible.

Confidence comes from control you can see. Clear ownership, completion gates and evidence requirements keep the work, decisions and handovers aligned.

01

Named ownership

One accountable owner, a clear next action and an escalation path at every stage.

02

Controlled handovers

Work moves forward when the completion gate is met and the receiving owner accepts it.

03

Evidence behind decisions

Material facts, scope, cost, timing, instructions and approvals remain attributable.

04

Authority protected

Work and variations stay within agreed instructions and delegated authority.

05

Evidence-backed closure

Repairs, defects, records, costs and communications are reconciled before closure.

Control · Measure · Resolve

One clear pathway.
Three accountable stages.

01

Control

Contain and protect.

Stabilise the site, protect people and property, and prevent further damage. Record immediate risks, make-safe actions, site conditions and the next required decision.

Completion gate

The site is safe and stable, required make-safe and restoration work is complete, and supporting evidence is ready.

02

Measure

Establish the reliable record.

Capture and verify the facts. Align reports, scope, quantities, cost, timing, decisions, approvals and owners so the file is ready to progress.

Completion gate

Reporting is complete and issued; unresolved items, actions and owners are clear.

03

Resolve

Deliver and verify.

Coordinate authorised repairs, monitor safety, quality and progress, control variations, confirm completion and close the record properly.

Completion gate

Repairs are accepted, defects and actions are cleared, and records, costs and communications are complete.

The handoff rule

No stage moves forward until its completion gate is met and the next owner accepts the handover.

Claim environments

One operating model.
Configured to the claim.

The controls remain consistent. Capacity, technical oversight and reporting cadence adapt to the environment.

01

BAU claims

Consistent day-to-day delivery with agreed service levels, named ownership and a clear reporting rhythm.

Disciplined everyday flow
02

Event response

Structured triage, mobilisation and reporting for surge conditions, with escalation arrangements agreed before activation.

Scalable without losing control
03

Large & complex loss

Named senior oversight and tighter technical, authority and commercial controls for higher-complexity losses.

Closer oversight, clearer decisions

Powered by ClearStep™

The operating record behind every decision.

ClearStep brings evidence, actions, handovers, authority, scope, cost and closure into one controlled record.

  • One structured job record
  • Decision and completion gates
  • Visible exceptions and owners
  • Evidence-backed close-out
See what insurers can inspect

ClearStep · Controlled record

Illustrative workflow
The Rebuilt pathwayOne controlled record
In control
01
ControlSite stabilised
02
MeasureEvidence reconciled
03
ResolveRepairs verified
One job. One record.Decision-ready

Program assurance

Performance
you can inspect.

Measures are agreed by program, drawn from defined sources and reported against clear definitions—without unsupported numbers.

Clear definitionsNamed sourcesPeriod-bound results
01Response & make-safeDefined with insurer
02Reporting turnaroundDefined with insurer
03Scope & estimate varianceDefined with insurer
04Repair lifecycleDefined with insurer
05Variation controlDefined with insurer
06Defect & reopening rateDefined with insurer

Insurer partnerships · Panel discussions · Claim referrals

Put your property claims
program in safe hands.

Let’s define the operating model, service footprint, authority and performance measures your program needs.