Named ownership
One accountable owner, a clear next action and an escalation path at every stage.
Enter Rebuilt↓
Insurance property claims · For insurers
Rebuilt gives insurers one accountable pathway from first response to final closure—controlling risk early, measuring the facts and delivering authorised repairs through a disciplined evidence trail.
Accountable claims delivery
Confidence comes from control you can see. Clear ownership, completion gates and evidence requirements keep the work, decisions and handovers aligned.
One accountable owner, a clear next action and an escalation path at every stage.
Work moves forward when the completion gate is met and the receiving owner accepts it.
Material facts, scope, cost, timing, instructions and approvals remain attributable.
Work and variations stay within agreed instructions and delegated authority.
Repairs, defects, records, costs and communications are reconciled before closure.
Control · Measure · Resolve
Control
Stabilise the site, protect people and property, and prevent further damage. Record immediate risks, make-safe actions, site conditions and the next required decision.
The site is safe and stable, required make-safe and restoration work is complete, and supporting evidence is ready.
Measure
Capture and verify the facts. Align reports, scope, quantities, cost, timing, decisions, approvals and owners so the file is ready to progress.
Reporting is complete and issued; unresolved items, actions and owners are clear.
Resolve
Coordinate authorised repairs, monitor safety, quality and progress, control variations, confirm completion and close the record properly.
Repairs are accepted, defects and actions are cleared, and records, costs and communications are complete.
No stage moves forward until its completion gate is met and the next owner accepts the handover.
Claim environments
The controls remain consistent. Capacity, technical oversight and reporting cadence adapt to the environment.
Consistent day-to-day delivery with agreed service levels, named ownership and a clear reporting rhythm.
Structured triage, mobilisation and reporting for surge conditions, with escalation arrangements agreed before activation.
Named senior oversight and tighter technical, authority and commercial controls for higher-complexity losses.
Powered by ClearStep™
ClearStep brings evidence, actions, handovers, authority, scope, cost and closure into one controlled record.
ClearStep · Controlled record
Illustrative workflowProgram assurance
Measures are agreed by program, drawn from defined sources and reported against clear definitions—without unsupported numbers.
Insurer partnerships · Panel discussions · Claim referrals
Let’s define the operating model, service footprint, authority and performance measures your program needs.